Planned server maintenance in data center
ZeBon has scheduled extraordinary maintenance work in our primary data center – Maintenance window from Saturday, 23rd of August at 1:00 AM until no later than 3:00 PM (CEST – Central European Summer Time).
We are upgrading our infrastructure in the primary data center, which involves replacing server equipment with faster, newer, and more scalable hardware. This is to ensure that our service levels remain consistent in the operation of zExpense going forward.
The upgrade will affect customers where ZeBon’s servers/services need to access the customer’s IT solutions, as zExpense’s IP addresses will change after the maintenance window. In such cases, the new IP addresses may need to be whitelisted by the customer.
The new IP range is: 109.71.57.32/29
This applies if zExpense is delivering data to an FTP server hosted by the customer or the customer’s IT partners, or if the customer uses LDAP where zExpense needs access to a service within the customer’s environment.
Due to the nature of the changes being made during the maintenance window, all zExpense-related services will be unavailable during this period. This includes zexpense.dk (web platform), the mobile app, Tarf.dk, and integrations with ERP systems (BC, e-conomic, Uniconta, etc.). As soon as all systems are operational again, zExpense will be available as normal.
Invoices submitted via zInvoice will be processed once the systems are back online.
Receipts submitted via email will likewise be processed once the systems are back online.
We apologize for any inconvenience this may cause for users of zExpense during the weekend.
Should you experience any issues after the maintenance window on 23rd of August, please contact our support team at support@zebon.dk or by phone at +45 72 44 11 95.
